After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. If you are worried about security then simply add a couple more characters to your password. BT Complete Wi-Fi: Smart Hub 2 and Wi-Fi Disc aims to - Pocket-lint If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. After setting up a static ip address on your devices you need to login to your router. But to get back to default settings, I had to do a factory reset! The Smart Hub 2 is the latest addition to BT's range of routers. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Thanks I think you've just saved me 100! 25-08-2022 In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. Only change it if you're having connection problems with your device. Can you help by posting a screenshot of your advanced wireless page? Then click on Advanced Settings. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. Previously I have just removed the isp supplied routers and it has worked fine. 11h13. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Where can I view the status of my Smart Hub? Did you go through this step? The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. 15-01-2019 You'll find access controls for your Smart Hub 2 in the My BT app. on don't put in cupboards or, behind sofas) and don't block any vents with objects. and don't pull, twist or plugs any cables. Connect everything else to the R8000. 22h35, on If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. socket if it's safe to do so and contact our helpdesk. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). How to set up your BT Smart Hub - YouTube @Prodigy11UK Welcome to the Plusnet forum. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. So what makes BTs routers so great? Type 192.168.1.254 in a web browser to open BT Hub Manager. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. 12:44 PM. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. We think that forwarding a port should be easy. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Gandalf, Alan27. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. 15-01-2019 I believe I rebooted the router after doing this as well. How to Fix BT Broadband Connection Problems - Tech Advisor However, that doesn't mean adapters won't arrive at some point. The default IP address is 192.168.1.254 but you can change that here. Is Complete Wi-Fi only compatible with Smart Hub 2? Blue means it is ready to go. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . Click the Save button at the top of the page to apply these changes when you are completely finished. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. 26-08-2022 Unsurprisingly, we've called this gizmoSmart Scan. Issues with British Telecom Smart Hub 2 - Pi-hole Userspace Not anymore. Thanks@Baldrick1! 05:37 PM. Maybe I am due a software update sometime. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. 200 brand new. 2. Testing Important! 0 Ratings . Web admin interface of the BT Smart Hub 2 router. Anyone else seen this problem or better still found a way round it? If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Then press the power button on the back of the Hub. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. New replies are no longer allowed. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. 1 user liked/thanked this post: It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. I have a BTB Smart Hub 1 which is fairly similar. I include this as some devices have problems with them in sync. You might also want to take a look at this guide to broadband router settings. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. other electrical equipment that can get hot). And save settings by pressing "Apply" button. Find the address bar in your web browser and type in your router's IP address. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Click on the Hub gateway IP address shown and change the '1' to a '0'. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. Phil Wilkinson-Jones | October 27th, 2021. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). BT smart hub 2 connection problem | Sonos Community How do I use Pi-hole's built in DHCP server (and why would I want to)? This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Click on either of those tabs and you'll be asked to enter the router's admin password. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. 2 users liked/thanked this post: This way you can seamlessly swap between the two. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Digital Voice - Frequently asked questions - BRITISH TELEPHONES 16-01-2019 This is called opening a port or port forwarding. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Designed for use at room temperatures between. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. Changing the IP address of your hub | BT Business Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk (If I have helped you in any way please click the thumbs up. 16-01-2019 The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Lets take a look at the legacy BT routers that are still capable of getting you online. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. 26-08-2022 Our guide to securing your Wi-Fi router can help. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more on Opening a port to a specific device may solve problems that you are having on your network. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. Next, select the first device that you want to control and choose the days and times for which you want to set limits. No problem, I think it a lot of money for a modem/router anyway. The lights on your Hub will come on green means its getting ready, this may take a few minutes. If not, then youll be doing it yourself. 13-04-2021 Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) How do I change my Smart Hub's wireless settings? Position all parts, including power adapters away from, heat and sun (i.e. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Thanks Baldrick1 for your advice and the steps to go through. Controllers Compatible With Playstation ClassicThe new wireless adapter BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 How do I restrict the wireless devices that can connect to my Hub? However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. 25-08-2022 Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. It is mains powered and requires a mains socket nearby. Opening Ports for Splitgate using Your Router. Then prompt your device to connect to the Hub. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. >. On my BT router, how can I activate DHCP? To find out how to use it, just click on the dropdown for your Hub. If you ever need to turn it off for any reason, you can use this switch to turn it off. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? 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